Claims

In a nutshell, claims are why we do what we do. Paradigm’s wealth of experience coupled industry knowledge, means that we can offer you specialised help to achieve optimum claims outcomes for your business. Navigating the claims process can be debilitating for a business – taking you offline from your day-to-day work and proving stressful on both a personal and professional level. Why not leave it to the experts who are already focussed on understanding your business needs, keeping you well informed about the role your insurance program plays, and leaving you to continue managing your core business. You may be able to source other, cheaper insurers - but if your business is offline for three months longer, waiting for that injection of much needed cash, how cheap is it really!?

Communication is key at every point. It is the only way to achieve amenable outcomes amid a highly emotional and volatile time. It is during the claims process that new stakeholders are introduced, new supply chain exposure becomes apparent.

Pre-work makes the dream work! We interrogate vulnerabilities through attention to detail, work through the complexities and compliance, prior to you ever lodging a claim. If then, negotiation is required, you are already in a position of confidence and secure in knowing that we are well prepared. We will represent your business with integrity, tenacity and keep you informed at all stages of the process.

We value honesty and we know that you do too. Therefore, if an even is not insurable, we will tell you. If it is complex and we’re in for a fight, we will tell you. If it’s ambiguous and we’re calling in favours, we will tell you. You can be assured that we will do our utmost to manage your expectations at all times, so you can focus on moving your business forward.