About UsParadigm Risk Advocates was founded by Caleb Richards and Darrin Absolum in November 2026. Both Caleb and Darrin left well established roles with major international broking firms to focus on providing a bespoke, quality service to their clients after observing the industry becoming too transactional. |
Going Above & Beyond For Our Clients | Caleb commenced in the risk management industry in 2009, initially specialising in claims advocacy. He used the next 17 years to develop his capacity across various broking disciplines, before moving into management and leadership roles. In 2020 Caleb was named AXA-SL (International) Young Gun of the Year. In 2025 his success was further recognised when he was named NIBA National Insurance Broker of the Year. Coupled with this, Darrin brings a wealth of experience to Paradigm – having commenced his risk management career in 1985. Darrin started out with New Zealand Insurance, and honing his skills over the last twenty years, he has provided technical advice and taken on a mentoring role in a major brokerage firms. Darrin’s experience spans the areas of Underwriting, Risk Management, Claims and Broking Advisory roles. It is Caleb and Darrin's shared belief the most appropriate way to understand an insurance contract is by first managing a clients claim. Simply put, you shouldn't sell a product, if you don't know how its triggered. |
| After decades working across a range of industry roles, both Caleb and Darrin observed that too often, many loyal clients were not being treated with the responsiveness and personal care to a standard that they would expect. They each take a genuine interest in understanding their client’s needs and lives, forging lasting relationships which makes their work so fulfilling. By establishing Paradigm on these values, they indubitably provide each client with the confidence that they have a dedicated broker and risk advocate, who will provide them with education and security against risk. This trust-based relationship is particularly crucial, when their financial position and livelihood is at stake during a claims event. Paradigm Risk Advocates is the culmination of both Caleb and Darrin’s mutual dedication to these standards – and they look forward to partnering with your business. |  |
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